Support request

Please give your complete address for a fast answer. We will try to respond to your request within 24 hours.

We remind you that there is no general claim against CSM to get free support. If costs for support arise, we will inform you.

Sender

Company:
Name:
Street:
ZIP-Code:
City:
Country:
Phone:
Fax:
E-mail:

Product description

Product name:
No. of devices/licences:
Version (see disk label):
Serial number:
Vendor:
Date of purchase:

System description

Computer (Manufacturer, model):
CPU/MHz/Bus system:
Plug-In Cards:

Operating system:
Comment		(Service-pack etc.)

Installed software:
(Program/version)

PC Cards:	Storage type	Manufacturer/type
	SRAM
	Linear Flash
	ATA Flash/Harddisk
	andere

Have you tried the following?

	Repeat the software installation
	Test with different computer / PC Card

Detailed description of the problem

Under which circumstances does the problem occur?
Can the problem be reproduced? How?
Does this problem occur permanently?
Please give us detailed information!

Confirmation e-mail

I wish to receive a confirmation e-mail to my above mentioned e-mail-address.